Interested in Kaiser Permanente or know someone who might be? Here are some basic questions and answers you may find helpful.

1. Who can sign up for Kaiser Permanente?

Kaiser Permanente offers a range of health plans in eight states and the District of Columbia for:

  • Individuals and families, including those on Medicare and Medicaid
  • Businesses and employers
  • Other organizations

Our guide at thrive.kp.org/shop-our-plans  will help potential members find the plan that meets their needs.

2. How do people sign up for Kaiser Permanente?

Individuals and families who want more information or would like to become Kaiser Permanente members can:

  • Go online to kp.org/thrive 
  • Call our helpful service representatives at 1-866-329-3468 (toll free)
  • Visit “ShopKP” stores, retail kiosks, mobile sales vehicles, or Customer Care Centers inside medical offices available in some of our regions

Anyone Medicare-eligible who wants more information or would like to become a Kaiser Permanente member can go online to kp.org/Medicare

Anyone covered through an employer can contact the employer’s HR department to see if Kaiser Permanente is offered as a choice. And he or she can encourage the employer to offer Kaiser Permanente if they don’t.

3. Why should someone choose Kaiser Permanente?

Easier health care: By providing our members with both care and coverage in one place, we make staying healthy and informed so much easier. See how easy.

Healthier outcomes: At Kaiser Permanente we aim to keep our members healthy. That’s exactly what we’ve been doing for nearly 70 years. We’re continually advancing medicine that lets us provide better care so members can live a longer, healthier life. More about healthier outcomes.

Doctor choice: Members can choose from many of Kaiser Permanente’s skilled doctors based on what’s important to them. And they can switch doctors at any time. Browse doctor bios.

Care near our members: We have medical facilities close to where our members work and live. Joining Kaiser Permanente means that a member’s doctor, specialist, pharmacist and more are often located in one facility so our members don’t have to spend the day going all over town to get well. If a member is traveling and has an emergency, they’re still covered — even if there’s no Kaiser Permanente facility where they are. See how KP is bringing care to our members.

4. What coverage can people get from Kaiser Permanente?

Kaiser Permanente administers many individual and family plans, Medicare health plans, employer-sponsored plans and small business plans to fit almost any need. Medicaid-eligible individuals also may choose to receive their care from Kaiser Permanente if they meet certain requirements.

Our Traditional HMO plan offers a comprehensive package of health care benefits that covers members not only when they are sick or injured, but also includes preventive care, emphasizing early detection and timely treatment of disease. Members have easy access to health screenings and extensive opportunities to learn healthy behaviors through health education classes and online tools.

Our Deductible HMO pairs deductibles and coinsurance  with Kaiser Permanente’s Traditional HMO to offer plans that fill the need for more health plan options with a lower monthly premium.

Our Medicare health plans offer high-quality care to individuals and group members who are disabled or 65 years and older. Watch the Kaiser Permanente Guide to Medicare Basics  and visit our award-winning Medicare website to learn more.

These are our three most popular products. Our guide at thrive.kp.org/shop-our-plans  will help direct potential members to the plan that meets their needs.

5. When can someone sign up for Kaiser Permanente?

Individual and Family coverage can be purchased during fall open enrollment, or during a special enrollment period if someone has a life-changing circumstance such as changing jobs, marriage, birth of a child and more.

Medicare health plan enrollment is available to eligible individuals or group retirees when they first become eligible or during other valid election periods such as the October 15 through December 7 Annual Election Period or the December 8 through November 30 Five-Star Special Enrollment Period for regions who earn the highest rating from the Centers for Medicare & Medicaid Services.

Employer/Group coverage open enrollment periods each year vary by employer/group, but typically occur in the fall.

If someone has a major life change (birth, job change, marriage, newly eligible for Medicare or Medicaid, etc.), he or she may be able to enroll in Kaiser Permanente coverage at other times during the year.

6. Where does someone go who just wants to learn more about Kaiser Permanente?

Please visit our website at kp.org/thrive  or kp.org/vivabien en Espanol.

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