ROCKVILLE, Md. — Kaiser Permanente has announced that its Medicare health plan in the Mid-Atlantic States has again received an overall rating of 5 stars, the highest rating possible from the Centers for Medicare & Medicaid Services for Medicare health plans (Parts C and D) across the country.
Through the Medicare Star Quality Ratings system, CMS assigns scores of 1 to 5 stars to Medicare plans based on more than 50 care and service quality measures across nine categories, including staying healthy, managing chronic conditions, member satisfaction, customer service, and pharmacy services.
This is the second year in a row that Kaiser Permanente’s Mid-Atlantic States Medicare plan has received a 5-star rating, and it remains the only 5-star plan in the Maryland, Virginia and Washington, DC.
“To earn the highest rating in Maryland, Virginia and Washington, DC, reflects the hard work and success of our physicians and care teams and their commitment to keeping our members healthy and active,” said Kim Horn, president, Kaiser Permanente of the Mid-Atlantic States. “Their dedication combined with cutting-edge technology truly makes Kaiser Permanente a model for health care in this country.”
The announcement follows the National Committee for Quality Assurance’s assessment of the nation’s health insurance plans which ranked Kaiser Permanente of the Mid-Atlantic States first in the region and 8th in the nation per NCQA Health Insurance Plan Rankings for Medicare.
“To receive 5 stars for quality is a great accomplishment and reflects Kaiser Permanente’s commitment to achieving the best health outcomes for our members,” said Bernadette Loftus, MD, associate executive director, The Permanente Medical Group. “Our integrated care combined with ground-breaking electronic health records allow our care teams to safely and efficiently keep our members healthy.”
In addition to receiving high-quality service and satisfaction, 5-star excellence means that Medicare beneficiaries may enroll in a 5-star plan almost all year, from Dec. 8, 2013, to Nov. 30, 2014, without having to wait until the next annual enrollment period.
Medicare beneficiaries can learn more about the Medicare Star Quality Ratings and Kaiser Permanente’s Medicare plans by visiting kp.org/medicarestars or medicare.gov/find-a-plan, or calling Kaiser Permanente at 1-877-425-7892. Medicare evaluates plans based on a 5-star rating system. Star ratings are calculated each year and may change from one year to the next.
About Kaiser Permanente
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 9.1 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. For more information, go to: kp.org/share.