Kaiser Permanente Offering Medicare Health Plan Coverage in Santa Cruz County

Enrollment beginning October 15, for coverage starting January 1, 2019.

Press Release
KP physician smiling with a senior husband and wife

OAKLAND, Calif. — Medicare eligible residents in Santa Cruz County will soon have access to Kaiser Permanente’s unique blend of high quality, affordable health care combined with award-winning health plan coverage. Kaiser Permanente is proud to announce it will begin offering a Medicare Advantage plan in Santa Cruz County, with enrollment starting October 15. Coverage will be effective January 1, 2019.

“We are pleased to offer Santa Cruz County residents our top-rated Medicare Advantage health plan,” said Irene Chavez, Kaiser Permanente senior vice president and area manager. “Part of Kaiser Permanente’s mission is to improve the health of the communities we serve, and we are excited to be offering our integrated model of care to seniors in this community.”

Kaiser Permanente’s Medicare Advantage has been the highest rated Medicare health plan in California for seven consecutive years, earning 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS) from 2012 through 2018.

Santa Cruz County members will have access to the full range of health care benefits plus services at medical offices in downtown Santa Cruz, Scotts Valley and Watsonville. All three medical offices provide primary care, and the Watsonville and Scotts Valley facilities feature specialty care services. In addition, all three facilities offer technology that facilitates telemedicine1 visits and the Watsonville and Scotts Valley offices provide laboratory, pharmacy and radiology services. Local hospital services and inpatient care are provided by Watsonville Community Hospital as well as at nearby Kaiser Permanente medical centers in Santa Clara and San Jose.

Kaiser Permanente’s Medicare Advantage health plan offers comprehensive medical services and benefits beyond basic Medicare benefits, including Part D prescription drug coverage.

“We know our Medicare eligible members and residents in Santa Cruz County have been eager to start enrolling in the Kaiser Permanente Medicare Advantage plan and we are making it easy for them to sign up,” said Efren Rosas, MD, Kaiser Permanente’s physician-in-chief for the county. “We first started providing care here in 2017 and we are so happy to now offer care to the Santa Cruz County senior community.”

Kaiser Permanente is scheduling several community meetings to share information about its new Santa Cruz County Medicare health plan. Visit www.kp.org/SantaCruz for a complete list of locations and times. There are also a variety of other ways to learn more about Kaiser Permanente Medicare Advantage enrollment, including:

  • Enroll online:Visit kp.org/medicare to learn more.
  • Speak with a Medicare specialist:Call (866) 973-4588 (TTY 711), 8 a.m. to 8 p.m., 7 days a week.
  • Attend an in-person informational session: Register at kp.org/medicare or by calling (866) 973-4588 (TTY 711), 8 a.m. to 8 p.m., 7 days a week.

To be eligible for this Kaiser Permanente Medicare health plan coverage, applicants must be 65 years or older or disabled, reside in Santa Cruz County, and be enrolled in Medicare parts A and B. For those enrolling in Kaiser Permanente Medicare health plans after December 31, 2018, coverage will begin the first of the month following receipt of enrollment.

1These features are available when you get care at Kaiser Permanente facilities. To find out if telephone or video visits are available to you and right for your condition, call the appointment and advice phone number in your area. You’ll need to download the My Doctor Online mobile app to have a video visit.

Kaiser Permanente is an HMO plan with a Medicare contract.  Enrollment in Kaiser Permanente depends on contract renewal. You must reside in the Kaiser Permanente Medicare health plan service area in which you enroll. Every year, Medicare evaluates plans based on a 5-star rating system. For accommodations of persons with special needs at meetings call (866) 973-4588 (TTY 711).


About Kaiser Permanente

Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve more than 12.2 million members in eight states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. For more information, go to: kp.org/share.