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For Physician Staffing Coordinator, Working at Kaiser Permanente Is a Family Affair

Five women dressed up in going out clothes standing on some steps. They are all smiling and looking happy.

Jean Seon poses with her four daughters, three of whom work for Kaiser Permanente. Left to right: Roxanne Hosam, Debbie Hosam, Suyen Davis, Jean Seon and Denise Williams.

If imitation is the sincerest form of flattery, then Jean Seon’s family must think highly of her career choices. The recently retired physician staffing coordinator at Kaiser Permanente San Jose Medical Center (California) led three generations of family members to work for Kaiser Permanente.

Three of her four daughters still work for Kaiser Permanente, including Roxanne Hosam, a consult clerk in San Jose, Suyen Davis, a provider specialist in South Sacramento, and Denise Williams, a senior health educator in the Sacramento Area.

The third generation to join Kaiser Permanente include her granddaughter Jasmine Scott, a receptionist in San Ramon, and grandson Jabari Hamilton, a senior orthopedic technician in San Jose.

Before Seon retired last fall, she had worked for Kaiser Permanente for 43 years, leaving only briefly early in her career to try her hand in real estate. But she said she returned because “I wanted to come back to my people. They treated me like family.”

How did you start working for Kaiser Permanente?

In 1973, I came to California from the Republic of Trinidad and Tobago in the Caribbean with my husband at the time. He was in the U.S. Navy and he didn’t make much money, so I started looking into working. I had worked with a surgeon in Trinidad, so a girlfriend next door who worked at Kaiser put in a word for me at the Sunnyvale Medical Offices. They called the next day; I went in for an interview and was hired.

I was really happy that they hired me after being in this country for just three months. The doctors and the nurses and the girls who worked with me — they took me under their wing. Even though they used to tease me about my accent, I just loved my work.

A woman in a beautiful garden smiling in a low-key way at the camera.

Jean Seon

I transferred to Kaiser Permanente San Jose around 1982, and most of my career has been in physician staffing. I do evening, weekend and holiday scheduling of 80 to 85 physicians, primarily for Adult and Family Medicine. One of the reasons I’ve stayed on with Kaiser Permanente so long is my doctors and my co-workers. They are absolutely wonderful.

How has your experience as a member affected your view of the organization?

The care I’ve received at Kaiser Permanente has been exceptional, I could not ask for more. I’ve had major surgeries here, and I’ve been treated over time for a chronic condition. The medical staff is very knowledgeable, caring and compassionate. I have received calls at home checking on how I am feeling. My recommendation to anyone who wants the best in medical care is to join Kaiser Permanente. I know because I’ve experienced it.

Why did you encourage your family members to work for Kaiser Permanente?

It’s a darn good place to work. I think it’s one of the best employers.

It’s steady here, and it’s a big company, so you can move up. They can help you take classes, and the pay and benefits — medical, vacation, retirement — are good. I think my family saw how I got along with the physicians, and how I was happy here. I really wanted them to work here, too.

After I retired in November, I felt like a fish out of water. I spent most of my working years at Kaiser Permanente, and I enjoyed it 100 percent.