News & Views // Topic News

Operational Excellence

From seamless care coordination across specialties to convenient care team access, we're dedicated to ensuring healthy outcomes for our members through operational excellence.


BLOG // A HISTORY OF TOTAL HEALTH

A hand holding an old member card from 1962. February 03, 2016

Kaiser Permanente Member Cards — Paper, Plastic or Pixels?

Source: A History of Total Health

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OPERATIONAL EXCELLENCE

Bernard Tyson over the Modern Healthcare logo February 01, 2016

The Health Insurance Industry's Identity Crisis

Source: Modern Healthcare

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