OAKLAND, Calif. — Kaiser Permanente continued to demonstrate strong performance and ranked among the top health plans in the nation, in a report published today by the National Committee for Quality Assurance.
The “NCQA’s Health Insurance Plan Rankings 2012–2013” report is published annually and ranks health plans in three categories: Medicare, Medicaid and Private (Commercial). For the second year in a row, Kaiser Permanente’s three largest regions, totaling nearly 7 million members, had the top three Medicare health plans in the nation: Kaiser Permanente Southern California was No. 1 this year, followed by Kaiser Permanente Colorado and Kaiser Permanente Northern California.
In addition, Kaiser Permanente had the top-ranked Medicare health plan in each of the states where it operates.
In the Commercial rankings, Kaiser Permanente has three plans among the top 10 nationally — Kaiser Permanente Colorado (No. 6), Kaiser Permanente Northern California (No. 8), and Kaiser Permanente Southern California (No. 10). Also, all eight Kaiser Permanente Commercial plans are among the top 10 percent of the 474 ranked national plans.
Kaiser Permanente Hawaii retained its 2011 position as the No. 2-ranked Medicaid plan in the nation and the No. 7 Medicare plan in the nation.
“We are honored to have the highest-rated health plans in the markets that we serve,” said Jed Weissberg, MD, senior vice president, Hospitals, Quality and Care Delivery Excellence, Kaiser Permanente. “Our excellent performance in the rankings shows we have dedicated physicians and committed care teams, who work collaboratively to create a better, safer patient experience across the board.”
Now in its eighth year, the “NCQA’s Health Insurance Plan Rankings” is based on combined scores for health plans in Healthcare Effectiveness Data and Information Set®, commonly called HEDIS; the Consumer Assessment of Healthcare Providers and Systems®, or CAHPS, and NCQA Accreditation standards scores. Consumers and employers assess plans prior to annual enrollment periods.
In the Medicare category, with 395 plans nationally ranked, Kaiser Permanente had the following rankings:
- Kaiser Permanente Southern California — 1st
- Kaiser Permanente Colorado — 2nd
- Kaiser Permanente Northern California — 3rd
- Kaiser Permanente Northwest — 5th
- Kaiser Permanente Hawaii — 7th
- Kaiser Permanente Mid-Atlantic States — 12th
- Kaiser Permanente Ohio — 16th
- Kaiser Permanente Georgia — 27th
Kaiser Permanente Hawaii was the only Kaiser Permanente plan eligible for the Medicaid rankings. The Hawaii plan ranked second in the nation out of 115 plans. Other Kaiser Permanente regions are not required to report data on the full set of measures used to calculate Medicaid rankings and were therefore unranked in this category.
Out of 474 nationally ranked Commercial plans, Kaiser Permanente had the following rankings:
- Kaiser Permanente Colorado — 6th
- Kaiser Permanente Northern California — 8th
- Kaiser Permanente Southern California — 10th
- Kaiser Permanente Northwest — 13th
- Kaiser Permanente Mid-Atlantic States — 15th
- Kaiser Permanente Hawaii — 19th
- Kaiser Permanente Georgia — 36th
- Kaiser Permanente Ohio — 38th
“Our high marks in this report recognize Kaiser Permanente’s outstanding physicians and care providers,” said Amy Compton-Phillips, MD, associate executive director for Quality at Kaiser Permanente. “This recognition, however, is not merely about rankings. These scores demonstrate that we are continuously striving to improve and deliver excellent care for the 9 million Kaiser Permanente members we serve.”
The rankings and methodology are posted on the NCQA’s website at www.ncqa.org.
About Kaiser Permanente
About Kaiser Permanente Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 8.6 million members in nine states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the art care delivery and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. For more information, go to: www.kp.org/newscenter.